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New ICBC driver licensing office opens in West Kelowna July 15

Visit the office on the second floor of West Kelowna’s City Hall
The new ICBC location on the second floor of West Kelowna City Hall at 3731 Old Okanagan Hwy., opens July 15. Appointments can be made now.

Okanagan drivers have something to look forward to this summer: the Insurance Corporation of British Columbia is opening a brand new driver licensing office in West Kelowna on July 15. 

The new location on the second floor of the new West Kelowna City Hall at 3731 Old Okanagan Hwy, will provide improved and easier access to essential licensing services for Kelowna-area  residents.

Comprehensive services at your fingertips

The West Kelowna office will offer a full range of driver licensing transactions. Whether you need to renew your driver’s license, take a knowledge test or undergo certain road tests (including Class 4, 5, 7 and Enhanced Road Assessment), you’ll be able to do it all at this new location. Residents can now book appointments for these services online, ensuring a smooth and organized experience.

Enhancing convenience for the community

Until now, residents of West Kelowna had to travel to the driver licensing office in Downtown Kelowna – a trip that can be time-consuming during peak hours. 

And with the Kelowna office handling approximately 140,000 counter transactions each year for the growing community, the new West Kelowna office  will help meet the demand – reducing wait times and providing a more conveniently located service centre for local residents.

Office hours and operations

The new West Kelowna driver licensing office will operate by appointment only, differing from the walk-in services available at other ICBC locations, with office hours. Monday, Tuesday, Thursday and Friday from 8:30 a.m. to 4:30 p.m., and Wednesday from 9 a.m. to 4:30 p.m. (closed statutory holidays).

Booking appointments made easy

Booking an appointment at the new West Kelowna office is easy: Visit to schedule your required services. No special steps are needed to transfer licensing services to the new location; all driver licensing systems are interconnected, allowing for seamless service regardless of the ICBC location.

Stay informed and connected

Mark your calendars! The new ICBC driver licensing office in West Kelowna welcomes drivers beginning July 15, bringing enhanced convenience, reduced wait times and a more accessibility for Okanagan drivers. And there's no need to wait: book your appointments now for when the new office opens.